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Your Questions, Answered
Frequently Asked Questions
Find quick answers to the most common questions about our platform
How long does it take for me to get started?
It takes under 10 minutes to get what we need from you. If you are a practicing physician, the biggest hold up is the time it takes for Alberta Health to process the Business Arrangement. Typically we are seeing turn around times of about 2-4 weeks from when we receive your information.
Do I need to fill out paperwork?
No. All our forms are online and can be digitally signed.
What if I’m a new physician?
As a new physician, there are a few more documents you’ll need to complete to be able to process billing through Alberta Health. We’ll make sure you have all the right documentation and we’ll highlight what it is you actually need to fill in. We’ll take care of the rest. As with practicing physicians, the biggest unknown is how quick Alberta Health will process the paperwork. We typically see this happen in 2-4 weeks for new physicians.
What provinces do you operate in?
We are currently serving Alberta based physicians. We aim to provide services in British Columbia and Ontario in the near future.
Can I try ResolvMD first?
Absolutely. Start a 30-day free trial to see the peer benchmarking dashboard and AI insights in action. No credit card required. No commitment.
Can I access the platform on my mobile device?
Absolutely. Our interface is fully optimized for smartphones and tablets, allowing you to manage your billing, track submissions, and view insights from anywhere, whether you're in the clinic or on the go.
What kind of support is offered?
We believe in a hands-on approach, offering full support from the very first step of your onboarding. You’ll have direct access to our team of billing experts, available 8:00am to 6:00pm to answer questions and optimize your workflow.
Feel free to use our chatbot or contact form for additional questions.
Your Questions, Answered
Frequently Asked Questions
Find quick answers to the most common questions about our platform
How long does it take for me to get started?
It takes under 10 minutes to get what we need from you. If you are a practicing physician, the biggest hold up is the time it takes for Alberta Health to process the Business Arrangement. Typically we are seeing turn around times of about 2-4 weeks from when we receive your information.
Do I need to fill out paperwork?
No. All our forms are online and can be digitally signed.
What if I’m a new physician?
As a new physician, there are a few more documents you’ll need to complete to be able to process billing through Alberta Health. We’ll make sure you have all the right documentation and we’ll highlight what it is you actually need to fill in. We’ll take care of the rest. As with practicing physicians, the biggest unknown is how quick Alberta Health will process the paperwork. We typically see this happen in 2-4 weeks for new physicians.
What provinces do you operate in?
We are currently serving Alberta based physicians. We aim to provide services in British Columbia and Ontario in the near future.
Can I try ResolvMD first?
Absolutely. Start a 30-day free trial to see the peer benchmarking dashboard and AI insights in action. No credit card required. No commitment.
Can I access the platform on my mobile device?
Absolutely. Our interface is fully optimized for smartphones and tablets, allowing you to manage your billing, track submissions, and view insights from anywhere, whether you're in the clinic or on the go.
What kind of support is offered?
We believe in a hands-on approach, offering full support from the very first step of your onboarding. You’ll have direct access to our team of billing experts, available 8:00am to 6:00pm to answer questions and optimize your workflow.
Feel free to use our chatbot or contact form for additional questions.
Your Questions, Answered
Frequently Asked Questions
Find quick answers to the most common questions about our platform
How long does it take for me to get started?
Do I need to fill out paperwork?
What if I’m a new physician?
What provinces do you operate in?
Can I try ResolvMD first?
Can I access the platform on my mobile device?
Absolutely. Our interface is fully optimized for smartphones and tablets, allowing you to manage your billing, track submissions, and view insights from anywhere, whether you're in the clinic or on the go.
What kind of support is offered?
We believe in a hands-on approach, offering full support from the very first step of your onboarding. You’ll have direct access to our team of billing experts, available 8:00am to 6:00pm to answer questions and optimize your workflow.
Feel free to use our chatbot or contact form for additional questions.